Effective Date: 2024/06/21

myHygiene (Pty) Ltd. (“myHygiene,” “we,” “us,” or “our”) respects the privacy of our visitors and customers (“you” or “your”). This Privacy Policy describes the types of information we collect about you when you interact with our website (www.myhygiene.co.za) (the “Site”) and how we use, disclose, and protect that information.

Information We Collect

We collect information from you in a variety of ways when you use the Site, including:

  • Personal Information: When you request a quote through our website, we may collect personal information such as your name, email address, phone number, company name, and any other details included in your request.
  • Automatically Collected Information: We automatically collect certain information when you visit the Site. This information may include your IP address, browser type, operating system, the referring website, and the pages that you visit on the Site. We may also collect information about your interaction with the Site, such as the links you click on and the forms you submit. This information is collected using cookies and similar technologies. For more information on cookies, see the “Cookies” section below.
  • Third-Party Information: We may collect information about you from third-party sources, such as Google Analytics, Google Ads, and Facebook Pixel. This information may include your browsing history, demographics, and interests.

Use of Information

We use the information we collect about you for a variety of purposes, including:

  • To respond to your requests and inquiries, including those submitted through our “Request a Quote” form.
  • To improve the Site and our services.
  • To send you marketing communications, such as newsletters and promotional offers. (You can opt-out of receiving marketing communications at any time.)
  • To personalize your experience on the Site.
  • To analyze how you use the Site.
  • To comply with the law.

Cookies

We use cookies and similar technologies to collect information about your activity on the Site. Cookies are small files that are placed on your computer or mobile device when you visit a website. They store information that can be retrieved by the website later.

We use cookies for a variety of purposes, including:

  • To understand how you use the Site
  • To remember your preferences
  • To improve the functionality of the Site
  • To personalize your experience on the Site
  • To track the effectiveness of our marketing campaigns

You can choose to disable cookies by changing the settings on your browser. However, disabling cookies may limit your ability to use certain features of the Site.

Third-Party Applications

We use a variety of third-party applications on the Site, such as Google Analytics, Google Ads, and Facebook Pixel. These applications may collect information about you through cookies and other tracking technologies. The information collected by these applications is used to provide us with insights into how you use the Site and to improve our marketing efforts. We recommend that you review the privacy policies of these third-party applications to learn more about how they collect and use information.

Request a Quote System

When you request a quote through our website, your personal details are stored on the website. You have the right to request that this information be removed from our system. To request removal of your personal information, please contact us here.

Contact Form

Information submitted through our contact form is not stored on the website. Instead, it is sent directly to our IMAP email inboxes. We may forward your details to colleagues within myHygiene to best address your inquiry. We may also load your contact information into our CRM, invoicing and/or accounting systems to manage our customer relationships and sales transactions.

Disclosure of Information

We may disclose your information to third-party service providers who help us operate the Site and provide our services. These service providers are obligated to keep your information confidential and to use it only for the purposes we have disclosed.

We may also disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process.

Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Your Rights

You have the right to access, update, and correct your personal information. You also have the right to request that we delete your personal information from our systems.

To exercise any of these rights, please contact us here.

Children’s Privacy

Our Site is not directed to children under the age of 13.